Warranty Policy

Warranty Policy

At Belluirea, we take pride in offering beautiful, comfortable, and high-quality baby girl dresses designed for everyday wear, special occasions, birthdays, and memorable celebrations. Your satisfaction is important to us, and we stand behind the quality of every dress we offer.

1. Warranty Coverage

All baby dresses purchased from Belluirea are covered by a 30-day quality assurance warranty starting from the date of delivery.

This warranty covers:

  • Manufacturing defects
  • Faulty stitching or workmanship
  • Defective buttons, bows, zippers, or decorative details under normal use
  • Fabric defects that affect the appearance or functionality of the dress
  • Tulle, lace, or embellishment defects caused during production
  • Items received with production-related damage

2. What Is Not Covered

This warranty does not cover:

  • Normal wear and tear from regular use
  • Damage caused by improper washing, drying, or ironing
  • Shrinkage, fading, or color transfer resulting from incorrect garment care
  • Damage caused by rough play, misuse, accidents, or improper storage
  • Unauthorized alterations, repairs, or modifications
  • Damage to decorative elements caused by improper handling
  • Loss, theft, or intentional damage

3. Warranty Claims

If you believe your item has a manufacturing defect, please contact our customer support team within the warranty period.

To help us review your claim, please provide:

  • Your order number
  • A detailed description of the issue
  • Clear photographs showing the defect or damage

4. Resolution Options

After reviewing your claim, Belluirea may, at its discretion:

  • Provide a replacement item
  • Issue a partial or full refund
  • Offer store credit where appropriate
  • Provide an alternative solution depending on the situation

5. Processing Time

Warranty claims are typically reviewed within 3–5 business days after all required information has been received.

If a replacement, refund, or store credit is approved, further instructions will be provided via email.

6. Limitation of Warranty

This warranty is limited to the original purchaser and applies only to products purchased directly from Belluirea. The warranty does not extend beyond the remedies expressly stated in this policy.

7. Care Recommendations

To maintain the beauty and quality of your baby dresses, we recommend:

  • Gentle hand washing or delicate machine washing
  • Using cold water and mild detergent
  • Avoiding bleach and harsh chemicals
  • Air drying away from direct sunlight
  • Using low heat when ironing delicate fabrics

8. Contact Information

If you have any questions regarding this Warranty Policy or wish to submit a warranty claim, please contact us:

Belluirea
Via Alessio Lorenzini 23, 06123 Perugia (PG), Italy
Email: contact@belluirea.com
Phone: +39 3122138948
Full Name: Barbagiovanni Cirnera Angelica