Politique d’expédition

Store: Belluirea
Address: Via Alessio Lorenzini 23, 06123 Perugia, Perugia, Italy
Email: contact@belluirea.com
Phone: +39 4320055369
Full Name: Angelica Barbagiovanni Cirnera

At Belluirea, we are committed to delivering your orders quickly, securely, and efficiently. This Shipping Policy outlines how we process, dispatch, and deliver orders placed through our website.

1. Order Processing

Orders are generally processed within 1–2 business days after payment has been successfully confirmed. Once your order has been dispatched, we will send a confirmation email containing your tracking number and a tracking link so you can follow your shipment in real time.

Orders placed on weekends or public holidays will be processed on the next available business day.

2. Shipping Destinations & Estimated Delivery

Belluirea works with reliable international shipping partners to provide safe and dependable delivery services to our customers.

European Union & Switzerland: 8–10 business days
United Kingdom: 6–10 business days
South Africa: 8–12 business days

Delivery estimates are provided as guidelines only and may vary due to customs clearance, local courier operations, weather conditions, or other unforeseen circumstances.

3. Shipping Charges

Free Standard Shipping: Available on qualifying orders over €30.
Orders Under €30: Shipping fees will be calculated automatically during checkout before payment is completed.

Where applicable, all prices displayed on our website include VAT.

4. Tracking Your Order

After your package has been shipped, you will receive an email containing your shipment tracking information. This allows you to monitor the progress of your order from dispatch until delivery.

If you have not received your tracking email within 48 hours of placing your order, please contact us at contact@belluirea.com.

5. Delivery Delays & Shipping Issues

If your shipment is delayed, arrives damaged, or appears to be lost, please contact our customer support team as soon as possible. We will work directly with the shipping carrier to investigate the issue and help reach a satisfactory resolution.

Belluirea cannot be held responsible for delays caused by incorrect delivery information, customs procedures, severe weather, courier disruptions, or other events beyond our reasonable control.

6. Shipping Address Responsibility

Please review your shipping address carefully before completing your purchase. Customers are responsible for providing accurate delivery information during checkout.

If you discover an error after placing your order, contact us immediately. If your order has not yet been dispatched, we will make every reasonable effort to update the shipping information.

7. Split Shipments

In certain situations, products within the same order may be shipped separately due to inventory availability or warehouse logistics. If multiple shipments are required, you will receive individual tracking information for each package.